Coupa is partnering with Tesorio to achieve enhanced invoicing processes and improved communication capabilities. Their innovative platform and tools have been designed to enhance the customer experience, streamline invoicing and payment processes, and optimize cash management, enabling businesses to focus on their core competencies. We are thrilled to partner with Tesorio and leverage their cutting-edge solutions to help us achieve greater efficiency, improved financial performance, and enhanced customer satisfaction.
Thank you for your continued partnership with Coupa.
FAQ for Coupa Customers
Coupa + Tesorio Partnership
Upgraded Communications and an Elevated Customer Experience
Message From the A/R Team at Coupa
What the Tesorio Partnership Means for Coupa Customers
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Faster Response Time
Our enhanced partnership with Tesorio delivers quicker resolutions for all your payment inquiries and disputes. Experience increased efficiency and dependability as we address and resolve any payment-related questions or concerns. -
Increased Clarity and Transparency
Benefit from Tesorio's PDF statements and real-time updates, providing you with a transparent view of your payment history and current statuses. -
Enhanced Customer Experience
We remain dedicated to offering you an unparalleled customer experience. Together with Tesorio, we are enhancing your Coupa journey, making it more seamless and gratifying than ever. -
Higher Level of Accuracy
By automating and streamlining our payment process, Tesorio helps reduce the likelihood of invoice errors and incorrect contacts on invoices. You don't have to worry about wasting time and resources on disputing/resolving invoice issues.
Coupa Customers FAQ
Find answers to common questions and helpful resources to guide you through this exciting new partnership with Tesorio.
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Will I receive invoices in a different way or format?
No, you will continue to receive invoices in the same way you have received them so far.
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Will the implementation of Tesorio affect any of my current processes?
Our partnership with Tesorio will not affect your internal processes.
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Do I need to create a separate Tesorio account?
In the future when we launch Tesorio's Financial Care Center, you will create an account in order to manage your payments. In the meantime, you do not need to create a Tesorio account and you will continue to receive emails from ar@coupa.com with your invoices and statements.
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What payment options are available in the Financial Care Center?
The Financial Care Center supports credit card and ACH payments
How Tesorio Works
Tesorio's innovative platform offers a range of automated tools, including a self-service payment portal, real-time communication capabilities, and enhanced financial visibility, all designed to improve cash flow, reduce errors, and enhance customer satisfaction. By partnering with Tesorio, Coupa is committed to offering their customers the best possible invoicing and payment experience.
Testimonials
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I used to spend two days each week chasing money. Now I spend half a day focused solely on our high priority clients. I can't tell you how much easier Tesorio has made my life.
Victoria Vetrova, Finance Leader
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That's the beauty of Tesorio— through the scalability of the software, we've had the opportunity to reach out to customers in a way we never had before, giving them 'white-glove' treatment in a stressful and uncertain time.
Kevin Beam, Credit & Collections Leader
