FAQ for Coupa Customers

Coupa + Tesorio Partnership

Upgraded Communications and an Elevated Customer Experience

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Message From the A/R Team at Coupa

Coupa is partnering with Tesorio to achieve enhanced invoicing processes and improved communication capabilities. Their innovative platform and tools have been designed to enhance the customer experience, streamline invoicing and payment processes, and optimize cash management, enabling businesses to focus on their core competencies. We are thrilled to partner with Tesorio and leverage their cutting-edge solutions to help us achieve greater efficiency, improved financial performance, and enhanced customer satisfaction.

Thank you for your continued partnership with Coupa.

  • Customer Logos Tesorio Partnership Campaign
  • Customer Logos Tesorio Partnership Campaign 1

What the Tesorio Partnership Means for Coupa Customers

  • Faster Response Time

    Our enhanced partnership with Tesorio delivers quicker resolutions for all your payment inquiries and disputes. Experience increased efficiency and dependability as we address and resolve any payment-related questions or concerns.
  • Increased Clarity and Transparency

    Benefit from Tesorio's PDF statements and real-time updates, providing you with a transparent view of your payment history and current statuses.
  • Enhanced Customer Experience

    We remain dedicated to offering you an unparalleled customer experience. Together with Tesorio, we are enhancing your Coupa journey, making it more seamless and gratifying than ever.
  • Higher Level of Accuracy

    By automating and streamlining our payment process, Tesorio helps reduce the likelihood of invoice errors and incorrect contacts on invoices. You don't have to worry about wasting time and resources on disputing/resolving invoice issues.

Coupa Customers FAQ

Find answers to common questions and helpful resources to guide you through this exciting new partnership with Tesorio.

How Tesorio Works

Tesorio's innovative platform offers a range of automated tools, including a self-service payment portal, real-time communication capabilities, and enhanced financial visibility, all designed to improve cash flow, reduce errors, and enhance customer satisfaction. By partnering with Tesorio, Coupa is committed to offering their customers the best possible invoicing and payment experience.

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  • I used to spend two days each week chasing money. Now I spend half a day focused solely on our high priority clients. I can't tell you how much easier Tesorio has made my life.

    Victoria Vetrova, Finance Leader

    Photo of Victoria Vetrova, Finance Leader
  • That's the beauty of Tesorio— through the scalability of the software, we've had the opportunity to reach out to customers in a way we never had before, giving them 'white-glove' treatment in a stressful and uncertain time.

    Kevin Beam, Credit & Collections Leader

    Photo of Kevin Beam, Credit & Collections Leader