Collections That Strengthen Customer Relationships
Self-service payment portals, intelligent communication, and dispute resolution that makes paying you the easiest part of your customer's day.
4.7/5 on G2 (231 reviews)Trusted by finance teams at
The Challenge
Sound familiar?
Customers hate the collections experience
Generic dunning emails, aggressive follow-ups, and no self-service options make paying invoices frustrating. Customers associate your AR team with annoyance, not partnership.
Payment inquiries overwhelm your team
Customers email and call asking for invoice copies, payment status, and balance information. Your collectors spend time answering basic questions instead of collecting cash.
Dispute resolution is slow and opaque
When a customer disputes an invoice, it enters a black hole. No one can see the status, resolution takes weeks, and the payment sits in limbo while the relationship degrades.
How Tesorio Helps
A solution for every challenge
Bad collections experience
AI personalizes every touchpoint — tone, timing, channel, and content — based on the customer's preferences and payment behavior. Communications feel helpful, not hostile.
Learn about Collections AgentPayment inquiries overwhelm the team
Self-service portal lets customers view invoices, make payments, set up payment plans, and check status 24/7 — reducing inbound inquiries by 25%.
Learn about Payment PortalSlow dispute resolution
Automated dispute workflows with clear status tracking, SLA enforcement, and customer visibility. Both sides see resolution progress in real-time.
Learn about Workflow AutomationThe Process
How it works in practice
Configure your portal
White-label the payment portal with your branding, connect your payment processor (Stripe), and set up self-service options.
AI personalizes outreach
Every collection touchpoint is tailored to each customer's preferences — tone, timing, channel, and content — based on behavioral analysis.
Relationships strengthen
Customers get transparency and self-service while your team gets fewer inbound inquiries and faster dispute resolution.
Results
The numbers speak for themselves
The Transformation
Before vs. after Tesorio
Before Tesorio
With Tesorio
“Our customers actually thank us for the payment experience now. The self-service portal and personalized communications completely changed the dynamic from adversarial to collaborative.”
Director of Credit & Collections
Director of Credit & Collections, Pluralsight
Industry Recognition
Consistently leading in AR Automation
Related Products
Products that power this solution
What Customers Say
“Not having Tesorio would be like me not having my iPhone. It isn’t even a concept I would like to consider.”
Greg Henry
CFO, Couchbase
FAQ
Improve Customer Experience
Common questions about improve customer experience
Ready to improve customer experience?
Join the finance teams that trust Tesorio to automate AR, accelerate cash flow, and drive predictable results.
Trusted by the best finance teams in tech
