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Strategies for Collections Teams in a Crisis—The Frontlines of Cash Flow
Getting paid on time is critical for cash flow, but how you handle your Accounts Receivable can help or hurt your relationship with your customers. Learn from Credit & Collections leaders at Slack, Snowflake, and Veeva Systems about how they’ve maintained that balance throughout multiple crises in the past.
What changes can you make to your collections processes to meet your own needs while demonstrating compassion to your customers?
Should you ever send someone to collections in a crisis?
What new assumptions are you making around DSO and bad debt?