Terms and Conditions

Tesorio is dedicated to your success and to an excellent support experience. Our Customer Engagement Advisors consider themselves part of your team and look forward to engaging with you to handle any questions, changes, or support needs that you may have.

 

Our Customer Engagement Advisors are focused on proactive support and will connect with you if they are alerted to any potential issues. We feel it is important to give you peace of mind by considering ourselves an extension to your team.

 

Due to Tesorio’s intuitive design, we are confident that your support needs will be minimal. However, if you do need us, you can connect with us either through phone, email or chat.

 

Live in-app chat support is provided during 9am – 6pm Pacific Time. All inquiries will be responded to within 24 hours M-F and within 48 hours on weekends.

 

Phone support can be directed through Tesorio’s general support line which is listed on Tesorio’s website www.tesorio.com. Email support can be directed to support@tesorio.com